ASO Common Issues
By way of comprehensive app market analysis and our users’ apps, you can find relevant and detailed answers to questions relating to the App marketing and app store optimization services provided by us in AppFast Help Center’s Frequently Asked Questions, and learn how to use our services as well as other FAQ answers. Together with you, we will promote your app growth and you can profit from mobile users.
Can I request a refund?
2024-11-14
Users who have added funds to their account balance can request a refund within 24 hours, provided they are newly registered users and have not used their funds to purchase any services, such as creating campaigns. Refunds related to campaigns or orders will be credited back to your account balance and will not be issued to your original payment method (invoice). We reserve the right to deduct funds from your balance if we detect fraudulent activity and suspect that you have caused damage to our service. For more information on our refund policy, please visit the following page: https://www.appfast.com/agreement/service
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